How Chatbots are Transforming Businesses and the Society

Chatbots automate customer interaction. Whether it’s talking to customer service, asking for information, filing a complaint, starting a therapeutic conversation, recommending products, ordering pizza, finding a job, or even making purchasing and banking transactions, chatbots can make it all happen quickly and cost efficiently. In other words, if an interaction falls in either seeking information … Continue reading How Chatbots are Transforming Businesses and the Society